Vin Zachariah is the Senior Vice President President for Field Operations and Fulfilment. In that role, Vin is responsible for providing strategic leadership and management for all of our residential and business fulfillment and technical operations including installation, repair, dispatch and plant maintenance functions. Vin is responsible for the development and execution of initiatives that will deliver world-class customer service and ensure that our current field operations teams are operating at a level that our residential and business customers can beproud of.
Overall, Vin has 17 years of experience in the cable and technology sectors. Previously, he worked at Time Warner Cable as Regional Vice President of Operations, Northeast Ohio and Western Pennsylvania, Regional Vice President for Operations, Southwest Ohio and other leadershippositions. Before that, Vin worked as an investment banker at Salomon SmithBarney in the telecommunications group. Vin also spent 4 years serving as a Captain in the United States AirForce. Vin has engineering degrees from Cornell University and an MBA from Yale University. Vin is also a graduate of the National Minorities in Cable (NAMIC)’s Executive Leadership Development Program.
Customer Relations: Tools and Tech for Customer Convenience
Wednesday, May 23, 2012
11:15 AM - 12:00 PM